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FAQ's

How long have you been in business?
What credentials do you have?
What type of medical billing services do you provide?
What types of medical specialties do you provide billing services for?
How much are your fees?
How do we set up an account with ABC Billing Solutions?
How can we get our information to you for billing?
Is a trial period available?



Billing FAQs

How long have you been in business?
ABC Billing Solutions has been operating in Raleigh, NC since 1997. Back to Top

What credentials do you have?
ABC Billing Solutions is the only medical billing service listed with the Better Business Bureau of Eastern North Carolina. We are a Medicare Trading Partner and a member of the Medical Association of Billers. We are also HIPAA & CMS compliant. Back to Top

What type of medical billing services do you provide?
ABC Billing Solutions provides medical billing, claims processing and collection services in the Triangle and Piedmont areas of North Carolina. "Full medical billing services" would include keying charges, billing primary and secondary medical insurance carriers, billing patients monthly, keying deposits and adjustments, and providing insurance and patient receivables reporting as required. "Claims only" services would be provided for an office whose only need is electronic claims processing. Claims would be filed as required by the provider and no other services would be rendered other than providing a line-item report to the medical practice listing claims filed. Collection services are provided for medical practices who only want old receivables worked and collected. We would make calls, refile old claims, file appeals, do whatever is possible to collect old balances for you. Back to Top

What types of medical specialties do you provide billing services for?
ABC Billing Solutions can provide medical billing services for most all types of out-patient medical practices including: internal medicine/family practice, psychology, cosmetic surgery, home care, medical supplies, radiology, durable medical equipment, orthopedic surgery, dermatology and others. Back to Top

How much are your fees?
ABC Billing Solutions' fees for "full service" billing are a percentage of monthly cash receipts (not based on amounts billed). This amount is based on volume, range and average charge per claim and is anywhere from 6% to 8.5%. The larger the volume/charge per claim, the lower the percentage. Fees for "claims only" billing are per claim and are, again, based on volume, from $3.50 to $5.00 per claim. We have an up-front, one time set-up fee based on the number of patients, types of charges, diagnoses and number of providers in a practice. Our fees for collections services are a percentage of the amounts collected and are based on the age of the outstanding balances. This percentage would range from 25% to 50%; the percentage would increase with the age of the receivables. Back to Top

How do we set up an account with ABC Billing Solutions?
ABC Billing Solutions can begin providing billing services as soon as the contract is signed and all master file information is received and entered into our system. This information would include: provider ID#'s for all carriers, diagnosis codes, charge codes and prices, transaction codes, carrier information, patient demographics and insurance policy information. Once these databases are established, we can begin keying charges almost immediately. Paper claims can go out and electronic billing will begin as soon as submitter information is established with each carrier or clearinghouse. This takes anywhere from 4 to 6 weeks. Back to Top

How can we get our information to you for billing?
ABC Billing Solutions can receive billing information from the provider by email, fax, courier or regular mail. Information is usually received and processed weekly. Back to Top

Is a trial period available?
ABC Billing Solutions can offer you a trial period of three months, if desired. Back to Top





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